Shipping policy
Last Updated: September 16, 2026
Thank you for shopping with DeskBloom. We aim to make delivery straightforward and accessible to customers around the world.
1. Free Worldwide Shipping
DeskBloom currently offers free shipping worldwide on eligible orders placed through deskbloom.shop.
There is no standard shipping fee for eligible orders regardless of destination.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery times are estimates rather than guaranteed arrival dates.
The actual delivery timeframe may vary depending on your destination, local postal services, carrier operations, customs processing, public holidays, weather conditions, or circumstances beyond our reasonable control.
3. Order Processing
Orders are prepared for shipment after payment and order information have been successfully received and verified.
Processing time is separate from carrier transit time where applicable. Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.
4. Order Information
Customers are responsible for providing complete and accurate shipping information during checkout.
Please carefully verify your recipient name, street address, apartment or unit number, city, province/state, postal/ZIP code, country, phone number, and other relevant delivery information before submitting an order.
If you notice an error, contact us immediately at support@deskbloom.shop.
We cannot guarantee that shipping information can be changed after an order has entered fulfillment.
5. Tracking
Where tracking is available, tracking information may be provided after the order has been dispatched.
Please allow time for the carrier's tracking system to register the shipment after receiving your tracking information.
6. International Orders
Because we ship worldwide, international orders may be subject to customs procedures or local import requirements.
Where taxes, duties, customs fees, or other government charges apply, responsibility for those charges will be determined by applicable law and any disclosures provided during checkout.
Customs clearance may occasionally extend delivery times.
7. Delayed Shipments
Although most orders are expected to arrive within the stated timeframe, delays may occur due to carrier disruptions, customs processing, severe weather, holidays, unusually high shipping volumes, or other events outside our reasonable control.
If your order appears significantly delayed, please contact us with your order number so we can assist you.
8. Lost Packages
If tracking indicates an unusual delay or you believe your package may have been lost, contact us at support@deskbloom.shop.
We will review the available shipping information and, where appropriate, work with the carrier or provide another suitable resolution.
9. Damaged Packages
If your product arrives damaged, please retain the product and packaging and contact us promptly.
Providing photographs of the package and affected product may help us investigate the issue more efficiently.
10. Incorrect or Incomplete Addresses
DeskBloom cannot guarantee successful delivery where incorrect or incomplete shipping information has been submitted by the customer.
If a package is returned because of an address issue, please contact our customer support team so we can determine the available options.
11. Contact Us
For shipping and delivery questions:
DeskBloom
201-320 Brunswick St
Penticton, BC V2A 5R1
Canada
Email: support@deskbloom.shop
Phone: +1 250 486-5636
Website: deskbloom.shop